AvayaMobileCommunications attributes

Last Updated : Feb 25, 2019 |

Startup Configuration

Name

Description

Default Web Voice SIP address

The number that you plan to configure in Engagement Designer Event Mapper to trigger the Web Voice workflow.

Default Web Video SIP address

The number that you plan to configure in Engagement Designer Event Mapper to trigger the Web Video workflow.

Common Cluster

The cluster that hosts Unified Collaboration Model (UCM) and Unified Collaboration Administrator (UCA) services.

To set this attribute, select Avaya Oceana® Cluster 1.

Context Store Cluster

The cluster that hosts Context Store services.

To set this attribute, select Avaya Oceana® Cluster 1.

Customer Management Cluster

The cluster that hosts the CustomerManagement service.

To set this attribute, select Avaya Oceana® Cluster 1.

Common cluster data-grid password

The password to secure Avaya Oceana® Cluster 1 if a secure datagrid is enabled on Avaya Oceana® Cluster 1.

Note:

If this attribute is modified after installing the AvayaMobileCommunications service, you must reinstall the service or restart the Avaya Breeze® platform nodes containing the Avaya Mobile Communications snap-in.

Run-time Service Configuration

Name

Description

Secure mode

The attribute that enables or disables the secure communications with the other services or snap-ins.

To make all inter-component calls over HTTPS, select true.

Default locale

The prompt language that Avaya Aura® Media Server supports.

To set this attribute, enter the value en_us.

Note:

Set this attribute only if you deploy Avaya Aura® Media Server.

Resource Selection Strategy

Work Assignment Resource Selection Strategy.

To set this attribute, enter one of the following values based on your Resource Selection Strategy:

  • Most Idle

  • Least Occupied

Advanced Configuration

Name

Description

Deployment Type

The deployment type that determines the memory size of processing units.

  • For an Avaya Oceana® deployment that supports up to 4500 active agents, select OCEANA_3XLARGE.

  • For an Avaya Oceana® deployment that supports up to 2000 active agents, select OCEANA_XLARGE.

  • For an Avaya Oceana® deployment that supports up to 1000, 500, or 250 active agents, select OCEANA_LARGE.

  • For an Avaya Oceana® deployment that supports up to 100 active agents, select OCEANA_SMALL.

Important:

Restart the Avaya Breeze® platform nodes containing the Avaya Mobile Communications snap-in for the Deployment type changes to take effect.