Uninstalling the Avaya CRMGateway snap-in service

Last Updated : Dec 15, 2020 |

About this task

When you uninstall the Avaya CRMGateway snap-in, the service attributes from the Avaya Breeze® platform server remain on the web console.

Before you begin

Ensure that the Avaya CRMGateway service displays the status as Installed in System Manager at Avaya Breeze® > Service Management > Services.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Service Management > Services.
  2. On the Services page, select the CRMGateway check box.
  3. Click Uninstall.

    The service state changes to Uninstalling.

  4. In the Confirm uninstall service dialog box, do the following:
    1. Select the cluster containing the CRMGateway service.
    2. Optional Click the Do you want to force the uninstall? check box.
    3. Click Commit.