Viewing trunk group assignments using the Web Client

Last Updated : Oct 07, 2024 |
Prolog information
  1. Navigate to AdministrationCall Center AdministrationTrunk Group Assignments.
  2. In the Current ACD drop-down list, select the active ACD for which you want to view the trunk groups assigned.
    STEP RESULT:
    CMS Supervisor displays the trunk groups assigned for the selected ACD.