Deleting a skill name in the Web Client

Last Updated : Sep 16, 2024 |
Prolog information
Metadata
Keywords:
  1. Navigate to AdministrationDictionarySplits/Skills.
  2. In the Current ACD list, select the active ACD for which you want to administer skills.
    STEP RESULT:
    CMS Supervisor displays the list of skills administered for the selected ACD.
  3. Click Delete next to the item you want to delete.
    STEP RESULT:
    The Confirm Delete dialog box is displayed.
  4. Click Yes to complete the change.
Related links
Administering split/skill names in the Dictionary