The ACD Administration Log provides an audit trail for all administrative changes made to an ACD by CMS administrative users. The administrative changes include changes to agents, skills, and any other ACD-related features. The ACD Administration Log records real-time administrative changes made by a user through CMS Supervisor or the CMS ASCII interface. The log also records the administrative changes made by a user through a scheduled timetable or a CMS Supervisor script. You can view all of these log entries using the ACD Administration Log report.