Listing all logout reason code names using the PC Client

Last Updated : Dec 09, 2019 |
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Resource Id: Chapter3-099_html:1116
  1. From the Controller window, select CommandsDictionary.
    STEP RESULT:
    CMS Supervisor displays the Dictionary window.
  2. In the Operations list, select Logout Reason Codes.
  3. In the ACD field, enter the ACD or ACD Group on which you want to view all logout reason code names.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays the Dictionary Logout Reason Codes window.
  5. From the Actions menu, select List all.
    STEP RESULT:
    CMS Supervisor displays the Dictionary Logout Reason Codes - List All window.