The ACD Status page displays the following information:
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Information
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Description
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ACD
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The ACD name.
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Skills
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The skills measured by CMS.
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Skill members in use
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The agent/skill pairs that are currently logged in.
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Trunk Groups
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The trunk groups measured by CMS.
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Trunks
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The trunks measured by CMS. Unmeasured trunks are not included.
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VDNs
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The VDNs measured on the selected ACD.
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Vectors
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The vectors available for use in the selected ACD.
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Agents
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The number of agents.
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Error name
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The errors encountered by the ACD if applicable.
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