Modifying a trunk group name using the PC Client

Last Updated : Dec 10, 2019 |
Prolog information
Metadata
Keywords:
Resource Id: Chapter3-126_html:1143
  1. From the Controller window, select CommandsDictionary.
    STEP RESULT:
    CMS Supervisor displays the Dictionary window.
  2. In the Operations list, select Trunk Groups.
  3. In the ACD field, enter the ACD on which you want to modify a trunk group name.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays The Dictionary Trunk Groups window.
  5. To find a trunk group to modify, only one of the fields requires a trunk group to be specified. Perform one of the following actions to specify an existing trunk group in the Dictionary:
    ADDITIONAL INFORMATION:
    • In the Trunk Group Name field, enter the name of the trunk group.
    • In the Trunk Group Number field, enter the number of the trunk group.
  6. From the Actions menu, select Find one.
    STEP RESULT:
    CMS Supervisor retrieves and displays the information for the specified trunk group, if valid.
  7. In the Trunk Group Name or Description field, make the necessary changes for the trunk group.
  8. From the Actions menu, select Modify.