Adding a trunk group name using the PC Client

Last Updated : Dec 10, 2019 |
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  1. From the Controller window, select CommandsDictionary.
    STEP RESULT:
    CMS Supervisor displays the Dictionary window.
  2. In the Operations list, select Trunk Groups.
  3. In the ACD field, enter the ACD on which you want to name a trunk group.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays The Dictionary Trunk Groups window.
  5. In the Trunk Group Name field, enter the name of the trunk group.
  6. In the Trunk Group Number field, enter the number of the trunk group.
    ADDITIONAL INFORMATION:
    Any additional information about the trunk group can be entered in the Description field. Only 50 or fewer characters can be entered in this field.
  7. From the Actions menu, select Add.