Deleting a trunk group name using the PC Client

Last Updated : Dec 10, 2019 |
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Resource Id: Chapter3-127_html:1144
  1. From the Controller window, select CommandsDictionary.
    STEP RESULT:
    CMS Supervisor displays the Dictionary window.
  2. In the Trunk Group Name list, highlight Trunk Groups.
  3. In the Trunk Group Number field, enter the ACD on which the trunk group to delete resides.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays The Dictionary Trunk Groups window.
  5. To find a trunk group to delete, only one of the fields requires a trunk group to be specified. Perform one of the following actions to specify an existing trunk group in the Dictionary:
    ADDITIONAL INFORMATION:
    • In the Trunk Group Name field, enter the name of the trunk group.
    • In the Trunk Group Number field, enter the number of the trunk group.
  6. From the Actions menu, select Delete.
    STEP RESULT:
    The selected trunk group name is removed from the Dictionary.