From the Controller window, select CommandsDictionary.
STEP RESULT:
CMS Supervisor displays the Dictionary window.
In the Operations list, select VDNs.
In the ACD field, enter the ACD on which the VDN you want to delete resides.
Click OK.
STEP RESULT:
CMS Supervisor displays the Dictionary VDNs window.
To find a VDN name to delete, only one of the fields requires a VDN to be specified. Perform one of the following actions to specify an existing VDN in the Dictionary:
ADDITIONAL INFORMATION:
In the VDN Name field, enter the name of the VDN.
In the VDN field, enter the number of the VDN.
From the Actions menu, select Find one.
STEP RESULT:
CMS Supervisor retrieves and displays the information for the specified VDN, if valid.
From the Actions menu, select Delete.
STEP RESULT:
The name and description for this VDN is removed from the Dictionary.
