Tasks scripts can automate

Last Updated : May 05, 2015 |
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Resource Id: Chapter5-03_html:1182
Scripts can be used to automate several CMS tasks, such as:
  • Running reports
  • Exporting data from reports
  • Performing Dictionary operations and reports
  • Administering Exceptions and requesting Exception reports
  • Performing Agent Administration operations
  • Performing Call Center Administration operations and reports
  • Performing System Setup operations
  • Performing Maintenance operations and viewing the Error Log
  • Administering User Permissions