Adding a location ID in the Web Client

Last Updated : Sep 24, 2024 |
Prolog information
Metadata
Keywords:
You can assign a name to a location ID in the Dictionary.
  1. Navigate to AdministrationDictionaryLocation IDs.
  2. In the Current ACD list, select the active ACD for which you want to administer location IDs.
    STEP RESULT:
    CMS Supervisor displays the location IDs administered for the selected ACD.
  3. Click Add Location ID.
  4. In the Location ID field, enter a numeric ID between 0 and 2000.
  5. In the Location Name field, enter a name to represent the location.
  6. In the Description field, enter a brief description with additional information about the location.
    ADDITIONAL INFORMATION:
    You can enter up to 50 characters. This field cannot contain the pipe (|) symbol, a semicolon, or double quotes.
  7. Click OK to save your changes.
Related links
Administering location IDs in the Dictionary