Adding a user from the PC Client

Last Updated : Nov 03, 2024 |
Prolog information
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Resource Id: Chapter9-05_html:1331
  1. From the Controller window, navigate to ToolsUser Permissions.
  2. From the ACD list, select the ACD or ACD group on which the user will be created.
    ADDITIONAL INFORMATION:
    The same user ID does not need to be created on each ACD. A user created on one ACD can be given permissions to other ACDs.
  3. In the Operations list, select User Data.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays the User Permissions User Data window.
  5. Administer the options as described in User data descriptions.
  6. Click ActionsAdd from the menu bar.
    ADDITIONAL INFORMATION:
    The user ID is created on the specified ACD.
Next steps
A user password is required for SSH connections to the CMS server. As described in Changing a user's password through the command line interface, you can use the command line interface to force the user to change their password the next time they log in.