Removing an individual VDN call profile in the Web Client

Last Updated : Nov 06, 2024 |
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You can remove a VDN call profile that no longer needed. Use this procedure to remove one VDN call profile at a time.
  1. Navigate to AdministrationCall Center AdministrationVDN Call Profile Setup.
  2. In the Current ACD list, select the active ACD for which you want to administer VDN call profiles.
    STEP RESULT:
    CMS Supervisor displays the VDN call profiles administered for the selected ACD.
  3. Click Delete you want to remove.
    STEP RESULT:
    The Confirm Delete dialog box is displayed.
  4. Click Yes to complete the change.
Related links
Administration of VDN call profiles