Adding trunk groups to a tenant in the Web Client

Last Updated : Sep 05, 2024 |
Prolog information
Metadata
Keywords:
Use this procedure to assign trunk groups to a tenant.
  1. Navigate to AdministrationTenant AdministrationTenant Trunk Group Assignment.
  2. In the Current ACD list, select the active ACD for the tenant.
  3. In the Tenants list, select the tenant you want to manage.
    STEP RESULT:
    CMS Supervisor displays the trunk groups administered for the selected tenant.
  4. Click Add Trunk Group.
  5. In the Trunk Groups field, enter trunk group names or IDs.
    ADDITIONAL INFORMATION:
    To enter multiple values, separate each with a semicolon. The entries are displayed in the Search Results area.
  6. Click + to move trunk groups from the Search Results area to the Selected Trunk Group(s) area.
    ADDITIONAL INFORMATION:
    The trunk groups in the Selected Trunk Group(s) area will be assigned to the tenant.
  7. Click OK to save your changes.
Related links
Managing tenant access
About viewing trunk group assignments