Modifying a tenant name in the Web Client

Last Updated : Nov 03, 2024 |
Prolog information
The tenant number is read only and cannot be changed. You can change the tenant name and its description.
  1. Navigate to AdministrationDictionaryTenants.
  2. In the Current ACD list, select the active ACD for which you want to administer tenants.
    STEP RESULT:
    CMS Supervisor displays the tenants administered for the selected ACD.
  3. Click Modify next to the item you want to modify.
    STEP RESULT:
    The Modify Item window is displayed.
  4. In the Tenant Name field, update the tenant name.
  5. Revise the information in the Description field.
    ADDITIONAL INFORMATION:
    You can enter up to 50 characters. This field cannot contain the pipe (|) symbol, a semicolon, or double quotes.
  6. Click OK to save your changes.