Scripts can be created and accessed through the Scripts button found on several dialog boxes. Dialog boxes containing the Scripts button can be accessed through the following menu selections:
ADDITIONAL INFORMATION:
CommandsReports
CommandsDictionary
DictionaryExceptions
CommandsAgent Administration
CommandsCall Center Administration
ToolsSystem Setup
ToolsMaintenance
ToolsUser Permissions
Scripts can also be accessed from agent administration windows or once a report is run. The Scripts button is also available when you use any other Supervisor command or tool that allows you to add or change objects.
