Considerations for VDN assignments

Last Updated : Jul 18, 2024 |
Prolog information
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Consider the following when working with VDN assignments:
  • Changing any VDN-to-vector assignments can alter call processing.
  • Multiple VDNs can be assigned to the same vector.
  • VDNs cannot be assigned to more than one vector.
  • You cannot exit the VDN-to-vector assignment window until CMS Supervisor receives a response to the requested change.
  • Calls that are already in vector processing are not affected by a VDN-to-vector change.
  • Changing the VDN-to-vector assignment affects the next call that enters the VDN.
  • VDN-to-vector assignment changes that are scheduled should either be grouped together in a timetable or individually scheduled so that one assignment is completed before the next assignment change request is scheduled.