Tenant Agent Assignment administrative operations

Last Updated : Jan 02, 2020 |
Prolog information
Resource Id: Tenant_Administration_Agent_Assignment:4522
Important:
  • A tenant number has to be between 1 and 250.
  • Agents can have up to 16 digits based on Communication Manager releases.
The PC Client Tenant Admin Agent Assignment window consists of an action list which is described in the following table:
Field
Description
Add
Adds the entry for a tenant and the associated agent in the current user window to the database. If an entry already exists, the system displays Already exists on the window status line. The user must have write permission for the Tenant feature and write permission for the tenant number.
Delete
Removes the agent belonging to the tenant entry in the current window from the database. If the database entry does not exist, the system displays Does not exist on the status line. The user must have write permission for the Tenant feature and write permission for the tenant number. When agents are removed from a tenant, the agents will also be automatically removed from agent groups pertaining to the tenant.
Find one
Finds an entry in the database that matches the tenant and agent fields. The status line for the current window indicates the total number of matches found. The user must have read permission for the Tenant feature and read permission for the tenant number.
List all
Lists all tenant and agent entries in the database that match with the values entered in the fields of the current user window. The user must have read permission for the Tenant feature and read permission for the tenant number.
Next
After doing a Find one search resulting in more than one match, this selection displays the next match.
Previous
After doing a Find one search resulting in more than one match, this selection displays the previous match.