Administering trunk string values in the Web Client

Last Updated : Sep 16, 2024 |
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You can modify the default values for trunk strings.
  1. Navigate to AdministrationDictionaryTrunk String Values.
  2. In the Current ACD list, select the active ACD for which you want to modify trunk string values.
  3. Enter a new string value in each field that you want to modify.
    ADDITIONAL INFORMATION:
    For a description of trunk string values, see Trunk string value descriptions.
  4. Click Apply to save your changes.
Related links
Administering trunk string values in the Dictionary