Use ToolsUser Permissions to go to the Tenant Access menu item under the Operations list. Administrators must use Tenant Access to assign tenant permissions to users.
Tenant permissions have the following implications:
For administrators and normal users, specific tenant permissions combined with tenant and dictionary feature permissions control the following:
whether the user can read and write tenant assignments for the specified tenant number.
whether the user can read and write the tenant dictionary name for the specified tenant number.
For tenant users, specific tenant permissions combined with tenant and dictionary feature permissions control the following:
whether the user can read tenant assignments for the specified tenant number. It should be noted that tenant users are not allowed to have write permission for the Tenant feature and thus will never be able to add/delete tenant assignments.
When VDN, split/skill, and trunk group permissions are administered for a tenant user, the permissions for the associated tenant is checked to ensure that the tenant user has proper permissions for the associated tenant.
A tenant user can only access agents and tenant agent groups when the tenant user has proper permissions for the associated tenant for the agents/agent groups.
The Tenant Access window includes the following fields:
User ID is the user’s operating system (Linux) login identification.
Tenant Number must be between 1 and 250.
Read, Write, or Exceptions fields only allow y or n.
