Deleting a pseudo-ACD in the Web Client

Last Updated : Oct 17, 2024 |
Prolog information
Metadata
Keywords:
  1. Navigate to System SetupPseudo-ACD Setup.
    STEP RESULT:
    CMS Supervisor displays the list of administered pseudo-ACDs.
  2. Click Delete next to the item you want to delete.
    STEP RESULT:
    The Confirm Delete dialog box is displayed.
  3. Click Yes to complete the change.
Related links
Pseudo-ACD administration