Modifying a location ID in the Web Client

Last Updated : Oct 24, 2024 |
Prolog information
You can change the name of a location and its description. The location ID is read only.
  1. Navigate to AdministrationDictionaryLocation IDs.
  2. In the Current ACD list, select the active ACD for which you want to administer location IDs.
    STEP RESULT:
    CMS Supervisor displays the location IDs administered for the selected ACD.
  3. Click Modify next to the item you want to modify.
    STEP RESULT:
    The Modify Item window is displayed.
  4. In the Location Name field, change the name of the location.
  5. Revise the information in the Description field.
    ADDITIONAL INFORMATION:
    You can enter up to 50 characters. This field cannot contain the pipe (|) symbol, a semicolon, or double quotes.
  6. Click OK to save your changes.