Status indicators

Last Updated : Nov 18, 2024 |
Prolog information
These indicators on the status bar indicate the state of CMS.
Name
Description
Login status
A green light if you are connected to the CMS server, and a gray light if you are not connected.
Exception counter
An exception count of the ACDs for which you have exception permissions. The count is zero at the beginning of an interval.
ACD Status
Icons for the ACDs that are supported by the CMSIf the link to an ACD is not working, the icon is crossed out. If the CMS server is connected to the ACD through a TCP/IP connection and the connection is in a transient (stalled) state, the icon changes to a straight line. If you put your mouse over an indicator, a tooltip displays the name of the ACD.
Date and time
The current date and time of the CMS server that you are logged in to.