Doing a manual restore using the PC Client

Last Updated : Feb 17, 2021 |
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Resource Id: Chapter11-39_html :1483
Important:
The manual restore stops when severe errors occur or when you tell it there are no more volumes to restore. Select Stop to tell the restore process that you are finished. Do not select Cancel since it implies an abnormal termination. Canceling a restore leaves the data that has already been restored in the tables, which may result in the database being in an abnormal state. You receive an acknowledgment window asking if you are sure you want to cancel the restore.
  1. From the Controller window, navigate to ToolsMaintenance.
    STEP RESULT:
    CMS Supervisor displays the Maintenance window.
  2. Click the Operations tab.
  3. Select Restore Data in the Operations list.
  4. Click OK.
    STEP RESULT:
    Supervisor displays the Restore Data window.
    The Status field shows the status of the current restore or a previous restore if one has taken place.
    The Error name field shows any errors found during the restore.
  5. Check the Device Name field to ensure that the correct backup/restore device is selected.
    ADDITIONAL INFORMATION:
    If you want to use another backup/restore device, select ActionsList devices. Enter the correct backup/restore device name in the Device Name field.
    This field defaults to the device named during installation.
    Important:
    If your backup device is tape, do not select the Restore from the latest backup? check box. A manual restore accepts any tape you mount as long as the data on the tape corresponds with the requested data.
  6. In the Start Date field, enter the oldest date to be included in the restore by using one of the following methods:
    ADDITIONAL INFORMATION:
    • Enter the date in the mm/dd/yy format.
    • Use the drop-down calendar to select a date.
    • Enter the date in relative format; for example, 0 for today and -1 for yesterday.
  7. In the Start Time field, enter the time you want to start restoring data. Use the format of hh:mm XM when entering the time where hh is hours, mm is minutes, and XM is AM or PM.
    ADDITIONAL INFORMATION:
    If you wanted to restore data starting at 1:15 AM, you would enter 01:15 AM
    If AM or PM is not specified, a 24-hour clock is assumed.
  8. In the Stop Date field, enter the most recent date to be included in the restore.
  9. In the Stop Time field, enter the time you want to stop restoring data. Use the format of hh:mm XM when entering the time.
  10. In the ACD(s) to restore options, select either All ACDs or Current ACD.
  11. In the Data to restore group, select the types of data you want to restore.
  12. If you do not select Specific tables, go to Step 16. Otherwise, select ActionsSelect tables.
    ADDITIONAL INFORMATION:
    Supervisor displays the Restore Data - Select tables window.
    If you are performing the Specific tables restore, you cannot restore any other information at the same time. This includes:
    • Local system administration data - This data can only be restored once. A second attempt corrupts the data.
    • CMS system administration data
    • ACD system administration data
    • Historical data
  13. Select the tables you want to restore.
  14. From the Actions menu, select Modify.
  15. Close the Restore Data - Select tables window to return to the Restore Data window.
  16. From the Actions menu, select Run.
    ADDITIONAL INFORMATION:
    The system notifies you which volumes to mount to restore the data. At the end of every restored volume, the tables that have been fully or partially restored are displayed. If your device is Other, then the backup file is automatically located for you. You only need to press the Continue key to perform the requested restore.
    If the system asks for a tape that you cannot provide, you must cancel the restore process. The restore can be rerun if the tape is found.