Viewing a trunk group name using the PC Client

Last Updated : Dec 10, 2019 |
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Resource Id: Chapter3-124_html:1141
  1. From the Controller window, select CommandsDictionary.
    STEP RESULT:
    CMS Supervisor displays the Dictionary window.
  2. In the Operations list, select Trunk Groups.
  3. In the ACD field, enter the ACD on which you want to view a trunk group name.
  4. Click OK.
    STEP RESULT:
    CMS Supervisor displays The Dictionary Trunk Groups window.
  5. To find a trunk group to view, only one of the fields requires a trunk group to be specified. Perform one of the following actions to specify an existing trunk group in the Dictionary:
    ADDITIONAL INFORMATION:
    • In the Trunk Group Name field, enter the name of the trunk group.
    • In the Trunk Group Number field, enter the number of the trunk group.
  6. From the Actions menu, select Find one.
    STEP RESULT:
    CMS Supervisor retrieves and displays the information for the specified trunk group, if valid.